We have all heard about how outsourcing can help SMEs reduce payroll costs and help new entrepreneurs striking out on their own launch their ventures faster by hiring cheap, remote team members. While this may be what spikes the most interest in outsourcing it is really only the tip of the iceberg when it comes to the benefits and advantages. Let's take a look at 5 reasons to outsource that are just as important if not more so.
1. Limiting Liability
You already know that you can find less expensive staff through outsourcing and can eliminate the need for additional office space and expensive equipment. Though remote team members also mean reduced liability. Even if you are running a basic office, an employee who slips and falls or burns themselves with hot coffee can quickly escalate into an incredible expensive situation between workman's comp and the threat of being sued and having to pay wages for time the individual isn't actually working. Even if you fire someone today you are going to be subject to paying unemployment benefits or again face lawsuits. All of this can be avoided with outsourcing.
2. Flexibility
Utilizing the best outsourcing platforms out there today you can quickly find affordable solutions for any tasks needed in your business. It also means only paying for what you need instead of having the burden of an army of full time employees who you need to keep busy. This affords you the luxury of switching directions quickly to meet new trends and regulations and obviously creates much larger profit margins.
3. Scalability
Once you have optimized your business model and have created solid and replicable systems outsourcing allows you to cost effectively and quickly scale your operation to meet growing demand and leads. It enables you to overcome many logistical and financial hurdles that have traditionally kept your competitors and predecessor back and permits you to seize on hot markets and opportunities.
4. Better Customer Service
Contrary to what many may think, customer service is actually becoming much more important, even as the world of business grows more virtual. Combining outsourcing with the latest call routing and Internet phone services you can easily run live call center and support staff around the clock so that everyone gets a live answer and gets through to someone who can actually help them.
5. Access To Better Talent
Outsourcing your staffing needs also puts the best talent from around the world easily within reach of your budget. In some cases you may simply not have a great talent pool locally to fit your needs. Even if you do you will find the remote staffing means getting a much higher caliber of person for the same or less money. It is the organization with the best minds and skills that is going to win in your industry.